1. Introduction

At Best Connect, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We respect your privacy and are committed to protecting your personal data.

This policy applies to all information collected through our website and any related services, sales, marketing, or events. Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information
• Company details and business information
• Email address and phone number
• Professional credentials and experience
• Payment and billing information
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you viewed
• Time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your requests and inquiries
• Send you updates and marketing communications
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and enhance security
• Analyze usage patterns and trends
• Personalize your experience

3.1 Marketing Communications

We may use your information to send you marketing communications about our services. You can opt-out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services.

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Data analysis
• Email delivery
• Hosting services
• Customer service

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

Our security measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data storage and transmission
• Regular backups and disaster recovery

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.

6.1 Types of Cookies

We use the following types of cookies:

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for targeted advertising

6.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Withdraw consent
• Data portability
• Restrict processing

7.1 Exercising Your Rights

To exercise your rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8.1 Retention Periods

Different types of information may be retained for different periods:

• Account information: Until account deletion
• Transaction data: As required by law
• Marketing preferences: Until consent withdrawal
• Analytics data: 26 months

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10.1 Notification of Changes

For significant changes, we will provide notice through our website or via email at least 30 days before the changes take effect.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: contactus@mybestconnect.com

Last Updated: 18/06/2025